fb775 Privacy Policy

Introduction & Purpose

fb775 is an online entertainment platform operated for users in Bangladesh. We place the highest priority on our users' privacy. The purpose of this privacy policy is to transparently inform you of what kind of information fb775 collects, why it collects it, how it uses it, and what your rights are.

This policy applies to fb775's website, mobile version, and all associated services. If you create an account on this platform, log in, or use the services in any way, the provisions of this policy will apply to you.

We commit that your personal information will not be sold or transferred to any unauthorized third party. fb775 uses SSL encryption and modern data protection technology to ensure the security of your information.

Information We Collect

We collect various types of information while you use the fb775 platform. This information comes from two main sources: (a) information you provide directly, and (b) information collected automatically.

2.1 Information You Provide

• Full name and date of birth (for age verification)
• Email address and mobile number
• Documents submitted for identity verification
• Payment information provided during financial transactions (bKash, Nagad, or Rocket account details)
• Information shared when contacting customer support

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type and operating system
• Platform activity logs (login time, page views, gaming activity)
• Information collected through cookies and similar tracking technologies
• Transaction history and account activity

Purpose of Data Use

fb775 uses collected information only for the following legitimate purposes. We never use your information for unnecessary or unauthorized purposes.

3.1 Account Management & Service Delivery

• Creating, verifying, and managing your account
• Processing financial transactions including deposits and withdrawals
• Managing bonuses, rewards, and promotional offers
• Determining VIP membership tiers and providing associated benefits

3.2 Security & Compliance

• Preventing fraud, money laundering, and other illegal activities
• Verifying your age (only users aged 21 or above may use the platform)
• Maintaining the security and integrity of the platform
• Implementing responsible gaming policies

3.3 Communication & Support

• Providing customer support services (via 24/7 live chat and email)
• Sending important account-related notifications
• Issuing security-related alerts

3.4 Platform Improvement

• Analyzing and improving the user experience
• Improving platform functionality and service quality
• Identifying and resolving technical issues

Cookie Policy

Cookies and similar technologies are used on the fb775 website. Cookies are small text files stored on your device that help improve your browsing experience.

4.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions, ensure security, and support the platform's core functionality.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to monitor platform usage and improve services.

You can control cookies by changing your browser settings. However, disabling cookies may cause some platform features to not work properly.

Data Sharing & Disclosure

fb775 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 With Service Providers

Only the necessary information is shared with trusted third parties for essential services such as payment processing (bKash, Nagad, Rocket), technology infrastructure, and security verification. These third parties operate under strict confidentiality agreements.

5.2 Legal Obligations

Disclosure of information may be required in response to legal proceedings, court orders, or legitimate requests from authorities. In such circumstances, fb775 complies with its legal obligations.

5.3 Fraud Prevention

Necessary information may be shared with relevant authorities or partners when investigating fraud, collaborative scams, or platform abuse.

Data Retention & Security

fb775 has adopted industry-standard security measures to keep your information safe. Our data protection framework is regularly reviewed and updated.

6.1 Security Measures

• All data transfers secured through SSL (Secure Socket Layer) encryption
• Data stored on servers is kept in encrypted form
• Limited access control for authorized personnel only
• Regular security audits and vulnerability testing
• Suspicious activity detection systems

6.2 Data Retention Period

Information is retained for as long as your account is active and as long as necessary to provide services. Even after an account is closed, certain information may be retained for a defined period to meet legal and regulatory obligations. Financial transaction records are kept for the period required under applicable regulations.

Your Rights

fb775 believes you should have full control over your own information. Your key rights are described below:

7.1 Right to Access

You can ask us at any time what information fb775 holds about you. Send a request to our support email ([email protected]) and we will provide a detailed summary of your information.

7.2 Right to Correction

If any information in your account is incorrect or outdated, you can request a correction. Ensuring accurate information is important for the benefit of both parties.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations or ongoing disputes, it may not always be possible to delete certain information immediately.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. However, doing so may result in limitations on access to some services.

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will review your request with the utmost sincerity.

Protection of Minors

fb775 strictly prohibits participation by minors. This platform is operated for users aged 21 or above only.

We do not knowingly collect or store information from anyone under the age of 21. If we suspect that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.

If you become aware that a minor has registered on fb775, please notify us at [email protected].

Policy Changes & Updates

fb775 reserves the right to change or update this privacy policy at any time. If there are any significant changes to the policy, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be changed
• A notification may be sent to your registered email
• A notification may be shown after you log in to the platform

If you continue to use the platform after the updated policy is published, you will be considered to have given your consent to the updated policy. We therefore recommend reviewing this page regularly.

Contact & Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact the fb775 support team. Our team provides assistance in both Bengali and English.

We take all privacy-related complaints seriously and aim to resolve them in a timely manner. fb775 is committed to earning and maintaining your trust as a safe and reliable platform.